Terms and Conditions

Acceptance of These Terms

By accessing or using the services provided by Birchstone Crest, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms apply to all clients, visitors, and users of our website and services. If you do not agree with any portion of these terms, you must discontinue your access and use immediately. Continued use of our platform represents your full acceptance of all policies described herein.

Description of Services

Birchstone Crest offers digital design services including luxury logo creation, 3D logo designing, visual identity systems, branding assets, and other related creative solutions. All services are delivered digitally unless specifically noted. We reserve the right to adjust, modify, or discontinue any service or feature at any time without prior notice. Existing in-progress projects will not be affected by such changes, and all services will be delivered as agreed upon at the time of purchase.

Intellectual Property Ownership

All original designs, concepts, drafts, and creative materials produced by Birchstone Crest remain our intellectual property unless a specific written agreement states otherwise. Clients are granted usage rights for the final approved design solely for their business purposes. Unauthorized resale, duplication, alteration, or distribution of our work is prohibited. We also retain the right to display completed projects in our portfolio, marketing materials, or social platforms unless the client submits a written request for confidentiality.

Payments and Billing

All payments must be made in full before final files are released to the client. Deposits and partial payments, when applicable, are non-refundable due to the time and creative effort invested from the start of the project. Birchstone Crest is not responsible for delays caused by late or incomplete payments. Any additional design revisions or services requested beyond the agreed package may result in extra fees, which will be communicated clearly before proceeding.

Revisions, Cancellations, and Refund Policy

Each service package includes a specified number of revisions. Requests beyond the included limit may incur additional charges. Due to the creative and digital nature of our services, all sales are final, and refunds are not offered once work has begun. If a client cancels a project after concepts or drafts have already been delivered, no refund will be issued. Lack of communication or delayed responses from the client may result in project pauses or termination.

Limitations of Liability

Birchstone Crest is not liable for any damages—direct, indirect, incidental, or consequential—arising from the use or misuse of our services or designs. This includes but is not limited to loss of business, revenue, data, or reputation. While we strive for accuracy and high-quality results, we cannot guarantee specific business outcomes or legal protection for logo or brand usage. Clients are responsible for trademark registration and ensuring their chosen branding does not infringe on existing marks.

Third-Party Tools and Resources

Some design processes may involve tools, software, or resources provided by third-party platforms. Birchstone Crest is not responsible for the performance, reliability, errors, policy changes, downtime, or limitations of any external services. Clients agree to comply with the terms and usage guidelines of any third-party tools that may be used during the design and delivery process.

Privacy and Data Protection

We collect only the information necessary to complete your project, such as name, email address, brand details, and design requirements. All client information is kept confidential and is never sold or shared with third parties, except when required under California state law. We follow industry-standard practices to safeguard your data and ensure responsible handling of all personal and business information.

California Consumer Rights (CCPA Compliance)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. These include the right to request access to stored data, ask for deletion of personal information, and inquire about how data is used. Birchstone Crest complies with all state-required privacy obligations and will respond to verified consumer requests in accordance with California law. Requests may be submitted using the email provided below.

Modifications to These Terms

Birchstone Crest reserves the right to update or revise these Terms and Conditions at any time. Changes take effect immediately upon being posted on this page. Clients and users are responsible for reviewing these terms periodically. Continued use of our site or services after revisions indicates acceptance of the updated terms.

Contact for Questions

If you have questions about these Terms and Conditions, or wish to request information about your data or project, you may contact us through the following email: contact@birchstonecrest.site. We aim to respond within a reasonable timeframe and assist you with clarity and professionalism.